Shipping Policy

At Bold Voices Style, we’re committed to making sure your order arrives safely, on time, and with care. Below you’ll find everything you need to know about our shipping process, timelines, and policies.

🚚 Shipping Costs

  • Standard Shipping: $4.95 flat rate
  • Free Shipping: Automatically applied to all orders over $60

🕐 Processing & Shipping Time

  • Order Processing Time: 5–10 business days
    (This includes order verification, production, and packaging.)
  • Shipping Time: Varies by destination and shipping method. You will receive tracking details once your order is shipped.

🌍 Shipping Areas

We currently ship to:

  • United States
  • United Kingdom

Note: Additional regions may be added in the future. Stay connected for updates.

🧾 Tax Information

All product prices and order totals are inclusive of applicable taxes.
No additional tax will be charged at checkout.

📫 Incorrect Address Policy

Please double-check your shipping details before submitting your order.
If you notice an error, you must contact us within 24 hours of placing your order via our Contact Page or by email.

In cases where:

  • The order has already entered production
  • Or the shipping address is incorrect/incomplete

We will contact you to confirm the updated address. If we do not receive a response within 7 days, your order will be canceled and the items will be stored in our warehouse for up to 60 days.

If we receive correct shipping details during this period, we will proceed with shipping as normal.
No refunds will be issued for unclaimed items after 60 days.

We are not responsible for:

  • Orders delivered to an incorrect address due to customer error
  • Packages returned to sender
  • Lost or stolen parcels resulting from third-party redirection after the item leaves our warehouse

Please avoid contacting the carrier to redirect packages after dispatch, as we cannot guarantee safe delivery in those cases.

❌ Order Cancellation Policy

You may request to cancel your order within 24 hours of placing it, but only for the following acceptable reasons:

  • Order was placed by mistake
  • Item became unavailable before fulfillment
  • Change of shipping address

We do not accept cancellations due to change of mind or personal preference.

To request a cancellation, please contact our support team at support@boldvoicesstyle.com as soon as possible. We will review your request and notify you of the outcome.

📦 Damaged Parcels

If your order arrives visibly damaged:

  • Please reject the package from the delivery carrier and notify us immediately.
  • If the package is delivered without your presence and appears damaged, please take photos and email our customer support within 48 hours.

We’ll work with you to resolve the issue as quickly and fairly as possible.

📩 Need Help?

If you have questions or concerns regarding your shipment, we’re here to help:

Email: support@boldvoicesstyle.com
Response Time: Within 1–2 business days (Mon–Fri)

Thank you for shopping with Bold Voices Style — where your voice is heard, and your order is in safe hands.