You can track your order in three ways:

1. Visit our Track Order page, enter your Order ID and billing email, then click “Track”.
2. Sign in to your account > My Orders.
3. Check your shipping confirmation email for tracking links (check spam/junk folders too).

Why didn’t I get an order confirmation email?
If you didn’t receive your confirmation email, check your spam folder and add support@boldvoicesstyle.com to your contact list. If it’s still missing, reach out to our support team.

If you didn’t receive your confirmation email, check your spam folder and add support@boldvoicesstyle.com to your contact list. If it’s still missing, reach out to our support team.

Orders are processed within 5–10 business days and then shipped. Delivery times vary by location. Please see our Shipping Policy for full details.

Standard shipping is $5.95. Free shipping applies to orders over $60 (after discounts).

We use USPS, UPS, DHL, FedEx, and others, depending on your location.

Most orders are shipped from our U.S. facilities. We also partner with fulfillment centers in the UK, EU, and Asia.

Yes! Orders over $60 after any applied discounts qualify for free standard shipping.

Tracking may take 1-3 business days to refresh. It updates as your package moves between facilities.

• Double-check your shipping address.
• Ask neighbors or household members.
• Contact your local post office or delivery service.
  If unresolved, contact us at support@boldvoicesstyle.com.

Possible reasons:

• Incorrect/insufficient address
• Refused delivery
• Repeated delivery attempts failed
  Returned packages may be disposed of by the carrier. Please contact us for assistance.

Shipping Protection offers coverage for lost, damaged, or stolen items during transit. Add it at checkout or on the product page.

Items may ship separately. Check your confirmation email for multiple tracking numbers. Still missing something? Contact us with a photo of the received items and packaging.

We do not support forwarding requests. Please contact your local carrier or post office for potential rerouting.

No. Please place a new order for additional items.

Yes, within 2 hours of placing your order. Contact us with your order number and updated address.

No. Please contact the carrier directly to request an address change.

No, billing addresses cannot be edited for security reasons. Don’t worry—billing info is not included in the shipment.

You can cancel within 24 hours if the order hasn’t entered production. Contact our support team with your order number.

If your item is defective or damaged, send us a photo and order number within 30 days of delivery. We’ll review and make it right.

Replacements follow the same shipping timeframe as the original order.

Yes — we offer free returns and exchanges within 30 days of delivery if your item is defective, damaged, or not as expected.

Please contact us via live chat, email at support@boldvoicesstyle.com, or through our Contact Form so we can assist you.

Please note: Our warranty and return policy is valid for 30 days from the delivery date.
After 30 days, we are unfortunately unable to process returns, exchanges, or refunds.

Yes, we offer a 30-day warranty for replacements or refunds. After 30 days, we are unable to process claims.

Approved refunds are processed within 7–10 business days after confirmation. Timing depends on your bank/payment provider.

• Credit/Debit/Prepaid cards (Visa, MasterCard, Discover, AmEx)

• PayPal

• Google Pay

• Apple Pay (on Safari-enabled Apple devices)

Yes. We use SSL encryption and do not store your credit card details. CVV verification is required for all transactions.

Immediately after you place the order. A pending charge may appear before the final debit.

Some banks apply a foreign transaction fee when paying via Stripe. This fee is set by your bank and is beyond our control.

This is likely a pending authorization. Check if you received two confirmation emails. If not, only one payment will clear.

Try the following:

• Check your card details and funds
• Try a different browser/device
• Contact your bank
  Still having issues? Try using PayPal or contact us for assistance.

Customs fees depend on your country. Any duties/taxes due at delivery are the customer’s responsibility.

Contact us immediately with a screenshot of the charge, amount, and payment details. We’ll investigate right away.

Via:

• Email: support@boldvoicesstyle.com
• Tel: +1 (970) 851 9229
• Contact Us page: https://boldvoicesstyle.com/contact/
• Live Chat

Currently, we do not accept incoming calls, but we can schedule a callback between 2PM–6PM. Please email us with your number and availability.

If you encounter bugs, incorrect pricing, or other technical issues, email support@boldvoicesstyle.com with details and screenshots.

We take violations seriously. To report a suspected issue, please contact us via our Contact Page with all relevant details.